All work
Vacasa · 2020
Reservation Management — Revamped
The build phase of the CX roadmap: a full redesign of the reservation management tool used daily by Vacasa's operations teams.
Client
Vacasa
Year
2020
Role
Senior Product Designer
Focus
Product UX · Enterprise
About this project
The build phase of the CX roadmap: a full redesign of the reservation management tool used daily by Vacasa's operations teams.
What I did
- Role. Senior Product Designer at Vacasa, 2020.
- Focus. Product UX · Enterprise.
- Scope. Research through shipped design — discovery, information architecture, interaction design, and hand-off to engineering.